Returns & Exchanges

At Ancient Extracts, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't a perfect fit, we offer a 30-day return window for all unwashed and unworn garments in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Pack Your Items

  Carefully place the items in their original eco-friendly packaging, ensuring all tags remain attached and the garment is in its original condition.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once our artisans inspect the returned items, we will process your refund to the original payment method within 5-7 business days.